Collections Specialist (Finance)

TL;DR

Collections Specialist (Finance): Managing client accounts and ensuring accurate record-keeping for a healthcare-focused organization with an accent on balance follow-ups and financial reconciliation. Focus on maintaining strong client relationships and ensuring data integrity within the CRM system.

Location: Remote (Must work US Eastern Time: 8:30 am to 5:30 pm)

Company

hirify.global is a global outsourcing company providing distributed workforce solutions and staffing for diverse business sectors.

What you will do

• Manage client accounts and track files using the CRM system.
• Contact clients via phone and email to gather updates and follow up on outstanding balances.
• Record all communications and financial data accurately.
• Reconcile external financial records with internal data for accuracy.
• Collaborate with internal teams to resolve client needs.
• Provide high-quality customer service and administrative support.

Requirements

• Experience using CRM systems for tracking and updating client files.
• Strong communication skills for professional phone and email interactions.
• Ability to reconcile external financial records with internal data.
• High attention to detail when recording communications and financial data.
• Availability to work full-time on US Eastern Time (EST).
• Basic knowledge of accounting or finance is a plus.

Culture & Benefits

• Permanent work-from-home arrangement.
• Immediate hiring process.
• Health insurance coverage available for eligible locations.
• Independent contractor flexibility.