Service Delivery Specialist (Wireless Networks)

TL;DR

Service Delivery Specialist (Wireless Networks): Managing the end-to-end delivery of wireless network services across the USA with an accent on order intake, technical coordination, and customer onboarding. Focus on optimizing internal delivery processes and coordinating between sales and engineering teams to ensure seamless project roll-outs.

Location: Hybrid (Richmond, Virginia, USA)

Company

hirify.global is a global leader providing LTE/5G and Starlink wireless network solutions for global enterprises.

What you will do

• Manage the end-to-end process for customer orders and projects from intake through to completion and invoicing.
• Serve as the key point of contact for sales teams and customers to verify orders and ensure accurate execution.
• Coordinate with technical provisioning teams to prepare and deploy equipment.
• Maintain systems and dashboards to track order status and ensure full visibility across teams.
• Lead larger customer deployments, including planning sessions and status reporting.
• Oversee new customer and partner onboarding, including tracking, training, and documentation.

Requirements

• Bachelor's Degree.
• 1 year of experience in a professional business environment.
• Excellent English communication skills, both written and verbal.
• Strong organizational and problem-solving attitude.
• Must be based in Richmond, Virginia (Hybrid).

Nice to have

• Passion for maritime networking technology.

Culture & Benefits

• Hybrid working approach providing flexibility between office and home.
• Opportunity to work within a professional international team of networking experts.
• Career development opportunities in a fast-paced, exponentially growing tech industry.
• Supportive peer environment and healthy working culture.