Key Account Manager - Hospitality & Food To Go

TL;DR

Key Account Manager (Hospitality): Driving the growth and optimization of existing partnerships with large food-to-go and hospitality chains with an accent on stakeholder management and strategic account planning. Focus on increasing store footprints, analyzing performance data to reduce food waste, and delivering data-driven commercial proposals.

Location: Hybrid (London, UK)

Company

A certified B Corporation fighting food waste by connecting businesses with surplus food to consumers via a marketplace app.

What you will do

• Manage a portfolio of large national F&B chains, ensuring relationship strength and KPI achievement.
• Develop joint business plans and growth strategies to increase store coverage and food saved.
• Analyze performance data using Excel to identify trends and create action plans for partners.
• Collaborate with Store Operations, Marketing, and ESG teams to maximize growth opportunities.
• Conduct market research and lead training for stakeholders to drive waste reduction initiatives.

Requirements

• Proven experience in Key Account Management, preferably in the Out of Home/Hospitality sector.
• Track record of driving business growth within existing accounts and managing long sales cycles.
• Strong commercial acumen, ideally with experience in MEDDIC sales methodology.
• Proficiency in data analysis and MS Excel for reporting and financial forecasting.
• Exceptional communication and presentation skills for engaging high-level stakeholders.
• Must be based in or able to work from the London office (Hybrid)

Nice to have

• Passion for sustainability and food waste reduction.

Culture & Benefits

• Opportunity to work in a social impact, certified B Corporation.
• Hybrid work model with flexibility to work from home or abroad.
• Competitive salary with performance-related bonuses and private health insurance.
• Generous leave: 25 days annual leave plus UK Bank Holidays and additional days for significant life events.
• Inclusive culture with Employee Resource Groups and paid volunteering time.