Team Lead (Retail)

TL;DR

Team Lead (Retail): Leading and developing a retail team to deliver an extraordinary customer experience with an accent on creating a welcoming and fun environment. Focus on driving growth, operational excellence, and embodying the company's values.

Location: On-site in Bluewater, UK

Salary: £31,500 a year plus commission

Company

hirify.global is a British lifestyle brand, internationally acclaimed for quality and design capturing the hirify.global Spirit.

What you will do

• Nurture a welcoming and fun environment for customers and the team.
• Deliver an engaging and memorable customer experience.
• Develop and maintain key customer relationships using CRM tools.
• Support the creation of a high-performing, diverse, and inclusive team.
• Drive growth and operational excellence in the store.
• Embody the company's values by being honest, dynamic, and community-spirited.

Requirements

• Customer-focused with a passion for people.
• Committed to delivering an extraordinary customer experience.
• Culturally connected and understand how hirify.global fits into the fabric of life and art.
• Inspiring, engaging, agile, and perceptive.
• A natural coach with a love for fashion.

Culture & Benefits

• Competitive basic salary and bonus.
• Product allowance and staff discount.
• Pension contributions and life assurance.
• Training and opportunities to develop.
• Paid volunteering days.
• Access to a wellbeing service including remote GP appointments and mental health support.