Assistant Manager (Retail)

TL;DR

Assistant Manager (Retail): Supporting the Store Manager in driving performance, operational excellence, and team development within a fast-paced retail environment with an accent on delivering exceptional customer service. Focus on coaching colleagues, managing commercial KPIs, and maintaining high standards of store compliance and wellness expertise.

Location: Must be based in Edinburgh, UK

Salary: £14.42 per hour

Company

A leading health and wellness retailer committed to inspiring healthier lives through community engagement and expert advice.

What you will do

• Lead and motivate the store team to achieve high performance.
• Coach colleagues on delivering world-class service and product knowledge.
• Manage daily store operations including inventory accuracy and visual merchandising.
• Drive commercial goals through effective sales management and cost control.
• Ensure compliance with safety, wellness, and company standards.
• Support recruitment, onboarding, and ongoing development of staff.

Requirements

• Must be able to work onsite in Edinburgh, UK
• Proven experience in retail or customer service leadership roles.
• Strong communication skills with the ability to coach and build trust.
• Commercial mindset focused on results and operational efficiency.
• Passion for health, wellness, and continuous professional learning.
• Proficiency in using retail technology for operations and customer engagement.

Culture & Benefits

• Competitive pay with annual product allowance.
• 25% discount in-store and online with free delivery.
• Comprehensive health and wellness support including 'Wellhub' access.
• 24/7 confidential employee assistance programme.
• Up to 28 days of annual leave and life assurance.
• Inclusive, diverse work environment focused on personal and professional growth.

Hiring process

• Online interview process designed to support candidate performance, backed by AI and managed by human recruiters.