Sales Operations Executive (Channel Partners)

TL;DR

Sales Operations Executive (Channel Partners): Building and optimizing the operational engine for the partner ecosystem with an accent on Salesforce data hygiene, partner lifecycle mapping, and process standardization. Focus on scaling channel operations, designing self-service automation tools, and supporting partner economics across European markets.

Location: Must be based in the UK or Netherlands with eligibility to work there. Hybrid role requiring office attendance.

Salary: £50,000–£60,000 (UK) or €50,000–€60,000 (Netherlands).

Company

hirify.global is a leading provider of cloud-based contact centre solutions, combining omnichannel platforms, workforce management, and AI-driven analytics.

What you will do

• Define and own the end-to-end partner operating model and lifecycle.
• Maintain a single source of truth for partner data in Salesforce.
• Drive standardization of key partner processes and build automation tools.
• Support operationalization of partner economics.
• Act as the primary cross-functional link to ensure a unified partner experience.
• Manage and evolve partner performance management reporting.

Requirements

• 3+ years of experience in Partner Operations, Revenue Operations, or Sales Operations.
• Must have legal eligibility to work in the UK or the Netherlands.
• Strong expertise in Salesforce reporting, data structure, and data hygiene.
• Analytical mindset with the ability to present insights to senior stakeholders.
• Ability to design scalable processes and partner structures.
• Solid understanding of partner ecosystems.

Nice to have

• Experience implementing PRM systems, CPQ, or partner portals.
• Background in fast-growth SaaS scale-ups.
• Experience managing partner programs or commercial incentive models.

Culture & Benefits

• Competitive salary with regular benchmarking to ensure pay equality.
• Flexible, hybrid working model with a strong focus on work-life balance.
• Opportunity to join an innovative, rapidly growing team in the contact center space.
• Access to excellent professional development opportunities.
• Company events including annual summer and Christmas parties.

Hiring process

• Screening call with Talent Acquisition.
• First interview with VP of Revenue Operations.
• Second interview with Senior Director of Channel Sales.
• Final practical task presentation and Q&A.