Bilingual Outbound Enrollment Specialist (Medtech)

TL;DR

Bilingual Outbound Enrollment Specialist (Medtech): Enrolling patients into virtual healthcare programs and educating families on available clinical resources with an accent on high-volume outbound calling and patient engagement. Focus on achieving enrollment targets, building rapport through empathetic communication, and ensuring accurate documentation of patient interactions.

Location: Must be based in the United States; Available to work Monday-Friday, 8:30am - 5:00pm CT

Salary: $45,000 - $55,000 base + commission (OTE $70,000 - $100,000)

Company

hirify.global is a virtual medical practice dedicated to improving healthcare outcomes for women and children through technology-driven support and multidisciplinary clinical care.

What you will do

• Conduct high-volume outbound calls to educate patients on health services.
• Achieve enrollment goals and key performance indicators.
• Address patient inquiries, provide guidance, and schedule follow-up care.
• Document all outreach activities accurately in the system.
• Collaborate with healthcare providers and stakeholders to support patient care needs.
• Manage inbound calls from potential patients.

Requirements

• Fluent in Spanish and English
• Availability to work Monday-Friday, 8:30am - 5:00pm CT
• Must be based in the United States
• Strong empathetic communication and rapport-building skills.
• Goal-oriented mindset with experience in metrics-driven roles.
• Strong organizational and time-management capabilities.

Nice to have

• Experience in a fast-paced startup environment.
• Background in outreach enrollments or prospecting.
• Ability to resolve ambiguous problems independently.

Culture & Benefits

• Competitive healthcare benefits package.
• Generous vacation policy.
• Uncapped monthly performance bonuses.
• Opportunity for professional growth in a well-funded startup.
• Membership in the First Round Network for mentorship and events.