Technical Delivery Manager (Client Services)

TL;DR

Technical Delivery Manager (Client Services): Managing complex software implementation projects while providing technical consultation to customers with an accent on bridging the gap between project requirements and technical execution. Focus on strategic advisory, ensuring seamless product integration, and maintaining high customer satisfaction throughout the implementation lifecycle.

Location: Must be based in Australia

Company

hirify.global creates intuitive products that simplify learning and personal development, inspiring people to go further in their education and careers.

What you will do

• Manage the full project lifecycle for software implementations.
• Provide technical consultation to clients during the deployment process.
• Serve as a strategic advisor to ensure optimal product usage.
• Collaborate with cross-functional internal teams to meet delivery milestones.
• Identify and mitigate potential technical risks during implementation.
• Ensure project deliverables align with client objectives and company standards.

Requirements

• Must be located in Australia
• Proven experience in project management and technical implementation.
• Ability to bridge technical and business requirements effectively.
• Strong stakeholder management and communication skills.
• Willingness to pass a background check and identity verification process.
• Relevant experience in client-facing technical roles.

Culture & Benefits

• Competitive and meaningful benefits tailored to the region.
• Commitment to diversity, equity, and inclusion in the workplace.
• Opportunity to work on impactful educational technology products.
• Collaborative and supportive team environment focused on employee growth.