Temporary Associate Claims Administrator

TL;DR

Temporary Associate Claims Administrator: Checking and authorising high-volume associate payment claims for a leading academic qualification provider with an accent on attention to detail and interpersonal communication. Focus on ensuring prompt and accurate payments while maintaining a hybrid work schedule across a specific 4-day pattern.

Location: Must be based in the UK; office attendance required at the University of Surrey campus, Guildford, with hybrid work options available.

Salary: £14.40 per hour.

Company

hirify.global is an independent charity and the largest provider of academic qualifications in the UK, setting and marking over 10 million exam papers annually.

What you will do

• Review and authorise high volumes of daily associate payment claims.
• Interact with associates via telephone and email to resolve queries.
• Manage individual assignments independently within strict timelines.
• Maintain high levels of accuracy in financial data processing.
• Collaborate within the Associate Services team to ensure timely payment processing.

Requirements

• Must be available for a 35-hour week compressed into Monday, Tuesday, Thursday, and Friday (Wednesday non-working).
• Must be currently based in the UK with the right to work.
• Strong interpersonal skills with professional communication abilities.
• High attention to detail and comfort with high-volume administrative tasks.
• Proficiency in IT systems and ability to quickly learn new software.
• Must not be a current candidate for Key Stage 4 and 5 public examinations due to conflict of interest policies.

Culture & Benefits

• Hybrid working policy allowing for remote work on agreed days.
• Opportunity to work for a mission-driven educational charity.
• Inclusive and diverse workplace culture.
• Defined 35-hour work week with a consistent pattern.