Implementation Project Manager (SaaS)

TL;DR

Implementation Project Manager (SaaS): Supporting the successful delivery of client onboarding and implementation projects, partnering with customers to ensure a smooth transition onto the hirify.global platform with an accent on timely delivery, clear communication, and high-quality execution. Focus on coordinating project activities, tracking progress, and resolving issues.

Location: If residing within commutable distance to hirify.global's Calgary Office, a hybrid schedule would be requested (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office.

Company

hirify.global’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors.

What you will do

• Manage small to mid-sized client implementations or specific workstreams within larger projects.
• Support client onboarding activities including kickoff meetings, timelines, and status updates.
• Coordinate cross-functional activities across Product, Engineering, Operations, and Support teams.
• Serve as a primary point of contact for day-to-day client communication during implementation.
• Follow established implementation methodologies, tools, and best practices.

Requirements

• 2–4 years of project coordination, project management, or client-facing experience.
• Exposure to SaaS, software implementation, or onboarding environments preferred.
• Familiarity with project management tools such as Smartsheet, Jira, or Microsoft Project.
• Bachelor’s degree in Business, Operations, Technology, or a related field preferred.
• Interest in developing project management and client delivery skills.

Nice to have

• Working knowledge of implementations involving configuration, data setup, or integrations is a plus.
• CAPM, PMP (in progress), or Agile certification is a plus but not required.

Culture & Benefits

• Foster sustainable growth for businesses and their supply chains globally.
• SaaS subscription software is used by 85k+ active customers in over 100 countries.
• Strong growth potential into more advanced project leadership responsibilities.