Business Support Specialist (Medtech)

TL;DR

Business Support Specialist (Medtech): Coordinating operational workflows and process integration across multiple healthcare education brands with an accent on KPI development, performance tracking, and cross-functional project management. Focus on identifying operational bottlenecks, implementing scalable solutions, and driving process consistency in a regulated environment.

Company

hirify.global is a leading online professional education platform serving over 1 million customers annually with a focus on mission-aligned professional development.

What you will do

• Support integration of multiple brands into standardized, unified operational workflows.
• Partner with stakeholders to document processes, identify gaps, and implement scalable, compliant solutions.
• Coordinate schedules, documentation, and task tracking for concurrent operational initiatives.
• Define and monitor meaningful operational KPIs to track performance and progress.
• Develop and execute corrective action plans to resolve operational inefficiencies.
• Create and deliver training materials to facilitate team adoption of new processes.

Requirements

• Bachelor’s degree or equivalent professional experience in operations, business administration, or a related field.
• Demonstrated project management experience in cross-functional or multi-brand environments.
• Proven ability to manage multiple projects simultaneously and meet strict deadlines.
• Experience working in healthcare, continuing education, or other regulated environments.
• Familiarity with KPI development, performance measurement, and continuous improvement methodologies.
• Proficiency with collaboration and project management tools like Monday.com and SharePoint.

Culture & Benefits

• Values-driven culture focused on love, joy, boldness, teamwork, and curiosity.
• Opportunity to work within a large-scale, established professional education organization.
• Emphasis on inclusive hiring practices and diverse workforce development.
• Flexible work environment supporting remote operations.