Payer Solutions Architect (Healthcare)

TL;DR

Payer Solutions Architect (Healthcare): Coordinating and completing projects related to the rollout of State and Payer solutions, including both the State / Payer and the providers who access the solution as a part of the Payer’s network with an accent on attention to detail, technical skills, and understanding of how the solution should function for all customer stakeholders. Focus on removing barriers for the implementation, customer success and sales teams, so we have timely implementations with positive client experience and engagement.

Location: Hybrid position for members located in Minneapolis Metro or New York City Metro areas, with expectations to work onsite 3 days per week to support collaboration and engagement.

Salary: $90,000 - $110,000

Company

HHAeXchange is the leading technology platform for home and community-based care, building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.

What you will do

• Partner with internal and external teams to provide subject matter expertise and best practice solutioning for Payer and Provider workstreams.
• Lead the process of setting standard configurations for Payer/State and Sponsored portals and determine when market variability is required.
• Improve internal processes related to discovery, testing, and go live for Payer/State implementations.
• Represent the technical perspective in cross-functional discussions and strategy sessions.
• Drive client experience outcomes by partnering with sales, product management, customer success, project management, and integration teams to deliver flawless execution.
• Participate in client meetings to address technical questions and guide decision making.

Requirements

• Bachelor’s degree in Business, Information Technology, Healthcare Management, or a related field.
• 5+ years of experience in technology implementations, preferably in healthcare with a focus on solution configuration/design.
• Deep understanding of SaaS implementation models, preferably within home and community-based care, Medicaid, or payer-driven environments.
• Demonstrated success in building repeatable processes, managing risk, and driving operational excellence.
• Exceptional communication, judgment, and decision-making skills.
• Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role.

Culture & Benefits

• Competitive health plans, paid time-off, company paid holidays.
• 401K retirement program with a Company elected match.
• Equal-opportunity employer.