Analyst, Product Operations (Fintech)

TL;DR

Analyst, Product Operations (Fintech): Improving product processes and controls to provide outstanding product support to all areas of hirify.global with an accent on inforce policies and partnering with Third Party Administrators (TPAs). Focus on resolving escalated service issues, maintaining Excel calculation tools, and identifying process gaps to create additional controls.

Location: Must be authorized to work for any employer in the U.S.

Salary: $53,500 - $102,000 USD

Company

hirify.global is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan.

What you will do

• Participate in resolving questions and projects with inforce policies, focusing on annuities.
• Respond to escalated service issues and production problems.
• Develop, test, and maintain Excel spreadsheet calculation tools for TPAs.
• Review new and audit existing TPA processes and procedures involving product calculations.
• Analyze business requirements, product specifications, policy contracts, and reports to justify implementation decisions.
• Analyze quality data to identify trends and issues.

Requirements

• Education and experience equivalent to a four-year college degree in actuarial science, mathematics, statistics, finance, or other related field.
• 2 exams passed and 1+ years of experience in the insurance industry or actuarial field.
• Demonstrated Excel expertise and strong analytical ability.
• Excellent communication skills, verbal and written.
• Ability to understand and interpret technical written material.
• Must be authorized to work for any employer in the U.S.

Nice to have

• High energy level and internal motivation.
• Adaptable, can seamlessly maintain effort and focus when priorities change.
• Learning mindset, focus on continuous process improvement.

Culture & Benefits

• Employees are in the office 5 days per week in New York and 4 days per week in all other offices.
• Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance.
• hirify.global is an equal opportunity employer.