Senior Manager, Primary Care Operations

TL;DR

Senior Manager, Primary Care Operations: Further developing the clinical program and ensuring excellence on key performance indicators for Devoted Medical Primary Care with an accent on visit rates, quality, and operating efficiency goals. Focus on partnering with cross-functional teams to drive execution and improve the clinical management platform.

Location: Remote (USA)

Salary: $140,000 - $160,000 / year

Company

hirify.global is on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family.

What you will do

• Own the operational agenda, including tracking performance across teams and implementing solutions for improvement.
• Develop and monitor KPIs to ensure high-quality, compliant operations.
• Partner with the Primary Care Medical Director and multiple cross-functional teams to drive execution.
• Support the processes of continuous improvement and standardization of the clinical workflow.
• Prototype and build into the existing infrastructure to test and learn from changes.
• Develop business cases for investments to continue growth and scaling of the program.

Requirements

• 5+ years leading provider or population health operations, ideally in primary care, with direct accountability for measurable outcomes.
• Demonstrated ability to launch, scale, or optimize clinical programs, including designing workflows and implementing process improvements.
• Strong analytical skills with the ability to translate operational data into actionable insights.
• Experience partnering effectively with clinicians, analysts, engineers, product teams, and vendor networks to solve operational challenges and improve care delivery.
• Comfortable building processes, prototypes, or frameworks from scratch, iterating quickly, and working hands-on to achieve results in a fast-paced environment.
• Demonstrated success layering AI tooling into workflows.

Culture & Benefits

• Employer sponsored health, dental and vision plan with low or no premium.
• Generous paid time off.
• $100 monthly mobile or internet stipend.
• Stock options for all employees.
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles.
• Parental leave program and 401K program.