Business Operations & Automation Manager (AI)

TL;DR

Business Operations & Automation Manager (AI): Leading operational efficiency initiatives through automation and intelligent workflows with an accent on AI enablement and process simplification. Focus on analyzing operational data, designing scalable solutions, and driving cross-functional project execution to fuel business growth.

Location: Based in London, UK (Hybrid)

Salary: $81,000–$113,500 (Base range for US context, adjusted for UK location)

Company

hirify.global is a global travel technology leader powering a vast portfolio of consumer and business travel brands.

What you will do

• Analyze operational data and business workflows to identify inefficiencies and automation opportunities.
• Document current processes and define clear requirements for AI-driven automation solutions.
• Develop business cases for process improvement initiatives based on clear performance metrics.
• Lead end-to-end automation projects from proof-of-concept through to deployment and measurement.
• Collaborate with technical and product teams to integrate AI tools into core operations.
• Drive a culture of innovation by sharing best practices and upskilling teams in automation thinking.

Requirements

• English proficiency required
• 4+ years of experience in operations, business analysis, or process improvement within tech or high-paced environments.
• Demonstrated success in leading tech-enabled operational improvement projects.
• Strong analytical mindset and ability to translate data into actionable insights.
• Proven ability to manage stakeholders and drive alignment across cross-functional teams.
• Structured thinker capable of managing complex projects in a global environment.

Culture & Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Flexible work model with modern office environments.
• Generous time-off policies and parental leave.
• Travel perks including discounts, wellness reimbursements, and IATAN membership.
• Commitment to an inclusive, diverse culture recognized as a top place to work.