обновлено 5 дней назад
Senior Fullstack Engineer (Conversation Intelligence)
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Описание вакансии
Текст:
TL;DR
Senior Fullstack Engineer (Conversation Intelligence): Building and scaling a no-code platform for configuring conversation workflows and processing customer conversations with an accent on intuitive visual editors, robust backend services, and AI-powered insights. Focus on designing end-to-end features, integrating LLM-driven conversation intelligence, modeling data in Postgres, ClickHouse, and Elasticsearch, and improving performance and scalability across the stack.
Location: Remote in the United States; the role is also being actively hired for in Canada.
Company
provides an AI platform combining conversational AI agents, real-time agent augmentation, and conversation intelligence for customer experience and operational efficiency.
What you will do
- Design, develop, and maintain end-to-end features for a no-code conversation processing platform.
- Build intuitive UI components and visual editors for configuring conversation logic and workflows.
- Architect backend services and RESTful APIs supporting dynamic no-code interfaces.
- Collaborate with ML engineers to make conversation intelligence accessible and configurable.
- Develop data models and storage layers using Postgres, ClickHouse, and Elasticsearch.
- Improve performance, scalability, reliability, security, and maintainability across frontend and backend systems.
Requirements
- Proven fullstack engineering experience with strong frontend and backend contributions to no-code or low-code platforms.
- Strong knowledge of React, TypeScript, and modern frontend design patterns for complex user interfaces.
- Backend expertise in Python, Go, or similar languages, with experience building RESTful APIs and microservices.
- Strong foundation in databases and data modeling; experience with Postgres, ClickHouse, or Elasticsearch.
- Experience building tools for non-technical users, particularly in AI/ML, automation, or workflow environments.
- Strong collaboration and communication skills across product, design, ML, and engineering teams.
Nice to have
- Experience with state management, execution logic, or visual programming paradigms.
- Hands-on experience with Postgres, ClickHouse, or Elasticsearch.
Culture & Benefits
- Comprehensive medical, dental, and vision coverage for employees and families.
- Flexible PTO and paid parental leave for all new parents.
- Retirement savings plan.
- Remote work setup budget.
- Monthly wellness and communication stipend.
- In-office meals and commuter benefits for onsite employees.
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