GSI Sales Engineer

TL;DR

GSI Sales Engineer: Supporting the technical evaluation of hirify.global by proving out value in the platform to prospects in the pre-sales process with an accent on technically understanding prospect needs and translating specific customer problems into technical solutions. Focus on training the entire sales organization on the LM product to ensure the appropriate level of product and technical knowledge for the sales team to be most successful.

Location: Must be based in or near Austin, TX

Salary: $108,028.80 — $135,000 USD

Company

hirify.global is the AI-first hybrid observability platform powering the next generation of digital infrastructure.

What you will do

• Perform sales engineering duties on trial calls, understanding prospect needs and supporting account executives.
• Optimize trials by proactively adding dashboards and creating sample reports.
• Lead technical and product training for new sales personnel on an ongoing basis.
• Provide day-to-day product and technical support for trial prospects.
• Log meetings and technical notes in SalesForce.
• Demonstrate the technical aspects of the product and translate customer problems into technical solutions.

Requirements

• Bachelor's Degree in Computer Science or a related technical field preferred.
• 5+ years of experience in a SysAdmin or Sales Engineering role.
• Able to articulate technology and product positioning to both business and technical users.
• Able to establish and maintain strong relationships throughout the sales cycle.
• Experience in Linux and/or Windows/Network administration and operations.
• Experience using AI tools to enhance productivity, innovation, or problem-solving.

Culture & Benefits

• Dedicated to trust, customer obsession, agility, and striving to be better every day.
• Foster a culture of performance and recognition.
• Comprehensive health, dental, and vision coverage.
• Generous parental leave policies.
• 401K with company matching.
• Unlimited vacation policy.