Business Operations Manager (Commercial Operations)

TL;DR

Business Operations Manager (Commercial Operations): Managing systems and processes for contracting with customers and managing commercial risk with an accent on efficient deal closing and serving a broader customer range. Focus on translating complex requirements into practical, scalable processes and improving commercial operations systems.

Location: Remote (US & Canada)

Company

hirify.global is an open source business intelligence tool that provides an opinionated starting point for how companies should measure, analyze and share their data.

What you will do

• Partner with external counsel and the Sales team to identify and mitigate business risks during contract reviews.
• Maintain and update contract templates, terms of service, privacy policies, and related documents.
• Improve and maintain systems that support commercial operations, such as routing contract reviews and building out the contract management system.
• Structure and maintain contractual data flows to ensure key contract data is captured consistently and can support downstream automation and reporting.
• Drive compliance-enhancement projects to reduce risk and expand the ability to serve regulated and enterprise customers.

Requirements

• You’re a high-performing generalist who enjoys tackling complex, ambiguous business problems across different domains.
• You are a strong analytical thinker, comfortable working through complex written materials, quantitative analysis, and structured data.
• You’re organized, able to manage multiple projects in parallel, and have a high execution bar.
• You collaborate effectively with internal stakeholders and external experts (lawyers, accountants, vendors).
• You can reason through business processes end-to-end and have the aptitude to improve or automate them over time.
• You have demonstrated sound judgment, ownership, and a bias for action in fast-paced environments.
• You bring a low-ego attitude — no job is too small or too large.
• Strong academic background, ideally including an MBA from a top program and experience in a quantitative / analytical field.

Culture & Benefits

• Global team (50% outside the US), fully distributed (from Thailand to California).
• Work asynchronously, with plenty of uninterrupted time, supporting each other to do the best work.
• Flexibility to define your own schedule and work from wherever you want.
• Autonomy and an environment that fosters growth, learning, and development.
• Relentlessly user-focused and believe in building long-term value, not short-term hacks.