Sellers Operation Manager (Ecommerce)

TL;DR

Sellers Operation Manager (Ecommerce): Streamlining workflows and uncovering data-driven insights for the Seller Success team, working with thousands of refurbishers selling on the platform with an accent on building dashboards, optimizing seller incentive programs, and ensuring data quality. Focus on leveraging AI and automation to improve processes and drive business impact.

Location: Hybrid in Paris

Company

hirify.global is a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

What you will do

• Build and refine dashboards and reporting tools to track performance and spot opportunities.
• Streamline team workflows by identifying bottlenecks and eliminating manual processes.
• Run and optimize seller incentive programs to ensure they're fair and effective.
• Act as the data quality guardian, ensuring business reviews and decisions are backed by accurate data.
• Partner with Analytics, Product, and commercial teams to design scalable solutions.
• Identify opportunities to leverage AI and automation to improve processes.

Requirements

• Fluent in English
• 3 to 5 years of experience in business operations, sales operations, business intelligence, or equivalent operational roles.
• Strong analytical skills with experience using Excel, Google Sheets, SQL, Tableau, Power BI, or similar tools.
• Strong sense of ownership and a positive learning attitude.
• Good organization and communication skills.
• A track record of supporting commercial or account management teams with processes, tools, or performance tracking.
• Genuine curiosity about AI, automation, and how to improve processes.

Nice to have

• Experience with marketplace or e-commerce operations.
• Background in designing seller or partner programs.

Culture & Benefits

• Mission-driven work environment with a focus on making an impact on the planet.
• Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
• Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.