Marketplace Operations Specialist

TL;DR

Marketplace Operations Specialist: Improving the efficiency and scalability of hirify.global's marketplace operations, with an accent on health insurance products. Focus on analyzing operational workflows, implementing scalable solutions, and translating data into actionable insights to support decision-making.

Location: Hybrid in Madrid

Company

hirify.global is a global player in employee benefits and engagement that operates in 31 countries.

What you will do

• Maintain service level agreements (SLAs) for uptime in the day-to-day operations of the marketplace department.
• Analyze operational workflows end-to-end and identify inefficiencies or bottlenecks.
• Design and implement scalable solutions to improve processes and performance.
• Work closely with different teams (Operations, Product, Customer, Finance) to drive cross-functional initiatives.
• Translate data into actionable insights to support decision-making.
• Participate in continuous improvement projects with real business impact from day one.

Requirements

• Business, Engineering degree or similar.
• Business-oriented mindset with strong analytical foundations.
• 0–2 years of experience (internships or first professional experience welcome).
• English: professional proficiency
• Spanish: native or professional proficiency
• Structured thinking and strong problem-solving skills.

Culture & Benefits

• Be part of a multicultural team that moves as one in a fast paced and innovative environment.
• Embrace wellbeing and work-life balance.
• Work in an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.

Hiring process

• Introductory call with Recruiter.
• Case study + interview with Hiring Manager.
• Brief call with team member and HRBP.