UX Researcher (Fintech)

TL;DR

UX Researcher (Fintech): Lead end-to-end research initiatives to drive product decisions for a complex B2B verification platform with an accent on mixed-method research strategies and B2B enterprise user insights. Focus on maturing the UX research function, building lightweight toolkits for cross-functional teams, and integrating AI-assisted processes to optimize study throughput.

Location: Remote-first. Available globally.

Company

hirify.global is a leading full-cycle verification platform that helps global businesses ensure compliance and prevent fraud with customizable, no-code solutions.

What you will do

• Lead end-to-end research lifecycles, managing multiple prioritized studies in parallel.
• Distill findings into actionable product recommendations for PMs, designers, and engineering teams.
• Design mixed-method studies, balancing deep qualitative insights with rapid evaluative testing.
• Develop creative strategies to access hard-to-reach B2B enterprise users.
• Create toolkits and processes to enable non-researchers to conduct tactical research independently.
• Identify and implement AI-assisted approaches to improve recruitment, analysis, and synthesis.

Requirements

• 4+ years of UX research experience in tech, ideally within B2B SaaS, fintech, or cybersecurity.
• English: C1+ level proficiency required.
• Proven ability to manage multiple complex projects simultaneously in fast-moving environments.
• Expertise in mixed-methods research, including interviews, usability testing, and secondary research.
• Experience as an early-stage researcher helping establish research functions and structures.
• Strong synthesis and storytelling skills to influence product strategy and roadmap decisions.

Nice to have

• Academic background in Social Sciences, HCI, Anthropology, or Human Factors.

Culture & Benefits

• Remote-first, trust-based culture with no mandatory office attendance or trackers.
• Flexible work hours designed to maintain productivity rather than 9-to-5 consistency.
• Generous leave policy including personal days, sick days, and birthday off.
• Support for professional development, including coverage for design conferences and learning events.
• Regularly hosted team offsites to recharge and collaborate in person.
• Access to all necessary hardware and tools to ensure high-quality output.

Hiring process

• TA screening.
• Interview with Head of Product Design and UX Research Lead.
• Practical assignment.
• Technical interview.