Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing an existing book of insurance technology accounts to drive revenue through renewals, upsells, and cross-sells with an accent on enterprise contract negotiation. Focus on building long-term client relationships, ensuring product satisfaction, and achieving recurring revenue targets within the Spanish market.

Location: Must be based in Madrid, Spain (Hybrid)

Company

hirify.global is a high-growth InsurTech scale-up providing a transparent, ML-powered SaaS platform for insurance risk pricing.

What you will do

• Act as the primary point of contact for a named list of accounts and build relationships with key decision makers.
• Secure 100% client retention through successful renewals.
• Lead full sales cycles for upsell and cross-sell opportunities to maximize account value.
• Collaborate with internal teams to deliver outstanding customer support and meet client needs.
• Monitor account health indicators to mitigate churn risks.
• Maintain accurate records of all account activities within the CRM.

Requirements

• 6+ years of professional experience in sales, account management, or consulting.
• Experience in a high-growth B2B technology company.
• Proven experience managing Enterprise contracts and meeting sales quotas.
• Excellent verbal and written communication skills in Spanish and English.
• Must possess legal employment status to work in Spain.

Nice to have

• Experience in the insurance industry or SaaS sector.
• Technical fluency in cloud architecture, APIs, and IT project delivery.

Culture & Benefits

• Competitive salary with annual performance bonus.
• Commuter benefits and gym membership.
• IT equipment allowance and professional development opportunities.
• Diverse, international environment with a strong focus on team social events.