It Applications Manager (Salesforce)

TL;DR

IT Applications Manager (Salesforce): Leading the strategy, implementation, integration, and support of Salesforce platforms including Health Cloud and Data Cloud with an accent on commercial operations, customer engagement, field service, and enterprise data. Focus on platform governance, scalability, compliance, and alignment with enterprise architecture standards.

Location: US PA Pittsburgh

Company

ZOLL provides innovative technologies that make a meaningful difference in people's lives, offering medical devices, software, and related services used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

What you will do

• Lead platform architecture decisions and ensure scalability across global markets.
• Manage releases, environment strategy, and change governance.
• Drive adoption and optimization of Salesforce capabilities.
• Lead Salesforce Data Cloud implementation and optimization.
• Oversee integration between Salesforce and all other enterprise applications.
• Promote DevOps and CI/CD best practices within Salesforce.

Requirements

• Bachelor’s degree in computer science, information science, or a related field (or equivalent experience).
• 5+ years in Salesforce experience.
• 2+ years in an IT leadership or management role.
• Strong experience with: Salesforce Health Cloud, Data Cloud, Field Service, CRM architecture, and security & data model.
• Experience in medical device, life sciences, or regulated industry.
• Understanding of regulatory compliance frameworks.

Nice to have

• Experience with Salesforce DevOps tools (Copado, Gearset).
• Experience with interface engines (e.g., GraphQL, Mirth) is a plus.
• Salesforce certifications
• AWS integration patterns

Culture & Benefits

• ZOLL values innovation, self-motivation, and an entrepreneurial spirit.
• Opportunity to impact people's lives.
• Comprehensive benefits plans.