Director, Software Engineering

TL;DR

Director, Software Engineering: Leading and scaling global Platform engineering teams, driving the architecture and delivery of API-first, cloud-native platform services with an accent on extensibility, security, and scale. Focus on enabling AI agentic actionability, cross-system interactions, and maintaining high availability for external customers.

Location: Primarily based in our San Francisco office. Expect frequent onsite collaboration with product, design, and leadership teams; hybrid work arrangements may be available based on team needs.

Salary: $275,000.00-$413,000.00 annually.

Company

hirify.global provides customer experience software to simplify business complexity and facilitate connections between companies and their customers.

What you will do

• Lead and grow multiple scrum teams distributed in US and APAC regions, focused on building Technology Platform products for external customers.
• Define technical and product-aligned platform strategy (API-first, extensibility, security, scale) and translate it into roadmaps and execution plans.
• Own architecture and engineering decisions for web services, RESTful APIs, SDKs, and integration points with internal/external ecosystems.
• Partner with Product, Design, Security, and AI teams to deliver features that enable AI agentic actionability and cross-system interactions.
• Mentor engineering managers and senior engineers; hire, develop, and retain top talent; establish strong team culture and engineering practices.
• Drive operational excellence to maintain high availability and performance for external customers.

Requirements

• 10+ years of software engineering experience, including 5+ years leading multiple scrum teams building technology platform products for external customers.
• Hands-on experience designing and shipping RESTful APIs and web applications with modern frameworks and languages.
• Experience integrating AI/ML capabilities into production systems or enabling AI-driven products.
• Experience designing and operating cloud-native, microservices-based architectures (Kubernetes, serverless, containerization).
• Track record of partnering with product and customer-facing teams to deliver usable, extensible APIs and SDKs.
• Excellent communicator and mentor.

Nice to have

• Prior Director-level leadership in a SaaS or platform company, delivering external-facing developer platforms or partner integrations.
• Practical experience with agent frameworks and protocols that enable agentic behavior.
• Strong background in developer experience and/or platform product management.
• Advanced degree in Computer Science or related field, or equivalent industry experience.
• Experience with security, privacy, and compliance considerations for external platforms.

Culture & Benefits

• Hybrid work environment designed at the team level with onsite experiences for connection, collaboration, learning, and celebration.
• Flexibility to work remotely for part of the week.
• Fulfilling and inclusive experience.
• Commitment to fairness and transparency.
• Equal opportunity employer fostering global diversity, equity, & inclusion.