Business Development Specialist

TL;DR

Business Development Specialist: Driving revenue growth through proactive customer outreach and account management with an accent on product adoption and customer retention. Focus on building strong relationships, identifying upsell opportunities, and ensuring high-value product activation for international clients.

Location: Hybrid, Cebu City, Philippines.

Company

hirify.global is a leading web hosting and domain registration provider dedicated to empowering individuals and businesses online since 2002.

What you will do

• Conduct outbound calls to assigned market segments to build and maintain strong customer relationships.
• Identify customer pain points and provide guidance to ensure the adoption of premium features.
• Promote Premium Care services to maximize revenue growth and prevent customer churn.
• Evaluate customer satisfaction and document recurring issues to improve overall product experience.
• Manage the sales pipeline and accurately log all interactions within the CRM system.
• Adapt communication styles to meet the needs of non-native English speaking international customers.

Requirements

• Strong command of English with experience in international business communications.
• Proven sales experience combined with a strong customer service mindset.
• Knowledge of WordPress, web hosting, and website management tools.
• Ability to work independently as a self-starter and manage a personal sales pipeline.
• Strong team player with the ability to collaborate across departments.

Culture & Benefits

• Focus on professional and personal growth through continuous support.
• Collaborative and inclusive team environment valuing diversity and mutual respect.
• Opportunity to work within a leading international company in the web services industry.