Ai Account Strategist (Marketing)

TL;DR

AI Account Strategist (Marketing): Leading the implementation and ensuring the long-term success of brand partners by integrating AI across social, support, creator, and content workflows. Focus on translating brand goals into scalable AI workflows and deploying AI agents for engagement, listening, creator tracking, and analytics.

Location: Hybrid, Palo Alto

Salary: $110K – $180K

Company

hirify.global is building the AI-native social operating system that enables a new era of commerce, focusing on deepening the relationship between brands and their communities.

What you will do

• Lead the full customer journey, including onboarding, education, account strategy, workflow implementation, health monitoring, and renewals.
• Partner with marketing, brand, and social teams to translate goals into scalable, intelligent AI workflows.
• Help customers deploy AI agents for engagement, listening, creator tracking, and analytics.
• Monitor usage trends, surface insights, and ensure long-term health and retention.
• Capture and relay structured product feedback to design and engineering.
• Build internal onboarding tools, case studies, and best practices to scale customer adoption.

Requirements

• 3+ years in customer success, partnerships, or brand-side digital leadership roles, especially at high-growth startups or AI-enabled companies.
• Deep understanding of social media and creator marketing dynamics from agency, brand, or SaaS-side experience.
• Natural curiosity about AI and automation, with a willingness to experiment with new tools and workflows.
• Strong written and verbal communication skills to thrive in a fast-paced, high-context environment.
• Proven track record of performance and initiative with multiple promotions or cross-functional project ownership.
• MBA preferred.

Nice to have

• Experience onboarding SaaS or AI tools into brand organizations.
• Familiarity with tools like OpenAI, Zapier, Notion, Slack, Linear, or internal workflow builders.
• Exposure to customer training, onboarding documentation, or success enablement.
• Background supporting DTC, beauty, or wellness brands.

Culture & Benefits

• Competitive compensation and early equity.
• Health, vision, and dental benefits + 401(k) match.
• Clear career growth opportunities as the company scales.
• Free lunch in the heart of University Ave. in Palo Alto.
• Deep exposure to cutting-edge AI tooling and the opportunity to shape how brands use it.
• A collaborative, ambitious team defining a new category of AI-native marketing infrastructure.