Financial Operations Analyst (Fintech)

TL;DR

Financial Operations Analyst (Fintech): Addressing client inquiries regarding invoices, payments, and account reconciliations with an accent on analyzing discrepancies and providing timely resolutions. Focus on identifying and analyzing recurring financial issues to drive cross-functional product and process improvements.

Location: This role is based in Atlanta, GA (Hybrid 3/2 model)

Company

hirify.global is a leading global mobility platform present in over 90 countries and 20,000 cities, helping people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide.

What you will do

• Partner with the Account Management team to address client inquiries regarding invoices, payments, and account reconciliations; analyze discrepancies and provide timely resolutions.
• Identify and analyze recurring financial issues to drive cross-functional product and process improvements that streamline internal efficiency and elevate the client experience.
• Proactively collaborate with Product and Technology teams on needed features and functionality to reduce friction in the client reconciliation process.
• Maintain comprehensive records of issues and prepare regular reports for management review, including detailed root cause analysis and recommendations developed in partnership with technical teams.
• Provide custom financial reporting and data translation to clients as needed to ensure transparency and trust.
• Design and document repeatable procedures where none exist, transforming manual tasks into scalable operations as the organization evolves.

Requirements

• At least 4 years of experience in accounting, finance, or accounts receivable, preferably in a SaaS or technology environment.
• Strong proficiency in data analysis tools such as Excel (Advanced/Superstar level) and Google Sheets; experience with NetSuite is a plus
• Excellent problem-solving skills with a keen attention to detail and a proven ability to drive cross-functional projects independently.
• Experience navigating ambiguity and a willingness to advocate for system changes and process improvements.
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

Culture & Benefits

• hirify.global values curiosity, focus, and collaboration.
• The company is committed to guiding customers and communities towards brighter futures and more livable cities.
• hirify.global aims to transform urban mobility as a global team.