Technical Program Manager, AI Performance

TL;DR

Technical Program Manager, AI Performance: Own performance prevention, diagnostics, and safe rollout for flagship products and next-gen AI features with an accent on performance testing, observability, and incident response. Focus on keeping Figma snappy quick across desktop, browser, and mobile platforms.

Location: Remote within the United States or from one of our US hubs (San Francisco, CA or New York, NY).

Salary: $185,000 - $317,000 USD annually if based in Figma’s San Francisco or New York hub offices. Pay range is localized according to employee work location by a factor of between 80% and 100% of range.

Company

Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.

What you will do

• Own horizontal, high-visibility performance programs.
• Manage flagship product performance (load times, FPS, memory) and AI features (model inference latency, throughput, cost, and reliability).
• Work across desktop, browser, native mobile (React Native / WebView), and WASM contexts.
• Drive cross-org programs: observability/telemetry, regression prevention (performance CI), xfn performance forum, SEV mitigation, safe rollout of AI capabilities, and CE Planning (customer engineering / enterprise readiness).

Requirements

• 5+ years in performance engineering, performance TPM, platform TPM, or SRE with hands-on experience shipping performance programs for SaaS products.
• Demonstrated experience with load, stress, performance or scalability testing and new-build comparisons.
• Familiarity with web performance (FCP, LCP), rendering/FPS, WASM memory, mobile profiling (Xcode Instruments, Android Profiler).
• CI/CD and test automation experience: integrating performance tests into pipelines.
• Experience with distributed systems, cloud infra (AWS), autoscaling, and capacity planning.
• Hands-on prior work with LLMs, prompt engineering, or agent platforms.

Nice to have

• Experience with MLops or LLMs: inference latency tradeoffs, batching, caching, etc.
• Experience with observability stack: Datadog / Sentry / RUM.
• Background as a performance engineer (not just TPM) with code or test harness contributions.
• Experience with large enterprise Planning / customer load tests.
• Familiarity with real-time collaborative systems and GPU/WASM performance constraints.

Culture & Benefits

• Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.
• Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.
• Figma’s compensation and benefits are subject to change and may be modified in the future.

Hiring process

• To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews.
• Additionally, if hired you will be required to attend in person onboarding.