Analyst II, Cdd (Fintech)

TL;DR

Analyst II, CDD (Fintech): Conducting high-quality due diligence reviews to ensure the authenticity of fundraisers, campaign organizers, and beneficiaries with an accent on verifying identities and KYC/B information, reviewing fundraisers for indicators of fraud or financial crime. Focus on enforcing compliance while maintaining a safe and trusted platform for the community.

Location: Sydney, AU. Work well with a distributed global workforce and confidently maintain communication while working autonomously in a remote or hybrid environment.

Company

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other.

What you will do

• Apply established risk-based methodologies to review identity verification results and supporting documentation to confirm customer identity and authenticity of fundraisers and beneficiaries.
• Conduct CDD and KYC reviews in accordance with internal policies and applicable regulatory requirements.
• Perform sanctions and watchlist screening and identify potential Politically Exposed Persons (PEPs), adverse media, or other risk indicators requiring further review.
• Review fundraiser, account, and transactional attributes for indicators of fraud, abuse, or financial crime using established risk signals, and escalate concerns according to defined procedures.
• Collaborate with cross-functional teams, including Payments Risk, Content Risk, Legal, Customer Care, and Compliance, to resolve due diligence inquiries.
• Contribute to process improvements, system enhancements, and operational initiatives that strengthen the effectiveness and scalability of the CDD program.

Requirements

• Bachelor’s degree or equivalent experience preferred.
• 2-5 years experience working in the payments or compliance industry and knowledge about merchant processing behaviors.
• Knowledge of global customer due diligence, AML, CTF, sanctions, beneficial ownership requirements, Know Your Customer standards, and how these apply for a merchant and the wider financial ecosystem.
• Empathetic and customer-focused, with the ability to balance risk mitigation and positive user experience.
• Communicate clearly and concisely both orally and in writing, with C1 English proficiency.
• Adaptable to structured schedules and support coverage needs, including occasional holiday shifts as part of team operations.

Culture & Benefits

• Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Enjoy competitive pay and comprehensive healthcare benefits.
• Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Participate in learning, development, and recognition programs to help you thrive and grow.
• Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.