Key Account Manager (Logistics)

TL;DR

Key Account Manager (Logistics): Responsible for customer account development and growth, focusing on operational solutions to reduce costs and improve efficiencies. Focus on building strong client relationships, communicating key performance indicators, and ensuring budget adherence.

Location: Remote within the BeNeLux region (Netherlands, Belgium, Luxembourg)

Company

hirify.global is transforming road freight with digital, electric, and autonomous technologies, enabling businesses to accelerate towards their sustainability goals.

What you will do

• Develop operational solutions for dedicated accounts to reduce costs and improve operational efficiencies, including upsell opportunities.
• Ensure customer satisfaction and compliance with service level agreements.
• Communicate with customer managers and report key performance indicators.
• Secure budget adherence and invoice approval.
• Ensure price adjustments, such as annual indexations.

Requirements

• Several years of experience in a relevant business area with hands-on experience in road transport or logistics.
• Experience from customer-facing roles, preferably with profit and loss responsibility.
• Proven ability to build strong client relationships and communicate effectively with stakeholders.
• Demonstrated track record of delivering individual business/operational improvement initiatives.
• Be independent and confident in acting, prioritizing, and making decisions.
• English and Dutch fluency required.

Culture & Benefits

• Be part of a diverse, high-performing team with a common passion for sustainability.
• Work in an innovative environment where you are encouraged to challenge the status quo.
• Contribute to building solutions the world urgently needs.