Delivery Solutions Architect (AI)

TL;DR

Delivery Solutions Architect (AI): Collaborates with sales and field engineering teams to accelerate the adoption and growth of the hirify.global platform, ensuring customer success. Focus on technical accountability, building executive relationships, and driving plans and strategies for hirify.global colleagues to build upon.

Location: Brisbane, Australia; Melbourne, Australia

Company

hirify.global is the data and AI company empowering customers to solve the world's toughest data problems by utilizing the hirify.global Data Intelligence Platform.

What you will do

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers.
• Lead the post-technical win technical account strategy and execution plan for the majority of hirify.global use cases within strategic accounts.
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders.
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account.
• Create, own, and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources.
• Provide internal and external updates - KPI reporting on the status of usage and customer health.

Requirements

• 5+ years of experience in technical project / program delivery within the domain of Data and AI.
• Programming experience in Python, SQL or Scala.
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
• Understanding of solution architecture related distributed data systems.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience.
• Can travel up to 30% when needed.

Culture & Benefits

• Comprehensive benefits and perks to meet the needs of all employees.
• Committed to fostering a diverse and inclusive culture where everyone can excel.
• Hiring practices are inclusive and meet equal employment opportunity standards.