Solutions Architect, APAC (Ecommerce)

Location: Remote in Sydney, Australia

Company

hirify.global provides an AI operating system for ecommerce brands, combining business data measurement, automation, and the Moby AI harness to turn complex signals into actions.

What you will do

• Lead technical onboarding for complex customers, integrating APIs, JavaScript pixels, and server-side data flows.
• Collaborate with customer development teams as the dedicated technical point of contact for deployment.
• Develop implementation plans, recommend best practices, and provide light Python, SQL, and API scripting for custom use cases.
• Support Customer Success Managers with product adoption, tracking setup, advanced configurations, and technical escalations.
• Investigate integration issues using Postman, cURL, DevTools, logs, and related debugging tools.
• Partner with Product and Engineering on implementation feedback while creating reusable onboarding patterns, documentation, tooling, and enablement.

Requirements

• 5+ years of experience in solutions or implementation engineering with strong customer-facing experience.
• Hands-on expertise with RESTful APIs, SQL, JavaScript for tracking and pixels, and light backend scripting with Python or Node.
• Proven ability to troubleshoot integrations end-to-end, including webhooks, pixels, API authentication, and data flows, using Postman, cURL, and DevTools.
• Strong communication skills, including the ability to explain complex technical topics to development and non-technical audiences.
• Familiarity with ecommerce platforms, Shopify, attribution, LTV/ROAS, and modern cloud and network fundamentals.
• Experience partnering with Customer Success teams, gathering customer feedback, and managing multiple implementations simultaneously.

Culture & Benefits

• Remote position based in Sydney, Australia.
• Fast-paced environment focused on reshaping ecommerce through AI, measurement, and automation.
• Opportunity to work with complex ecommerce integrations and more than 65,000 brands.