Presales Architect - Cloud Operations Suite CSP/MSP (AI)

Location: Hybrid, with an average requirement of 2 days per week from an HPE office in Sydney, Australia; Kuala Lumpur, Malaysia; or Singapore.

Company

hirify.global is a global edge-to-cloud technology company delivering hardware, software, and AI-driven cloud operations solutions.

What you will do

• Design complex hybrid and multi-cloud solutions for CSP/MSP partners and their customers.
• Develop customer proposals aligned with business and technical requirements.
• Deliver solution demonstrations, proof-of-concept setups, proof-of-value engagements, whiteboard discussions, and technical presentations.
• Provide technical enablement and post-sales support to help partners complete deployments and achieve customer outcomes.
• Identify opportunities through partner engagement, upselling, and cross-selling while supporting forecasting and pipeline management.
• Collaborate with internal teams and partners, monitor industry and competitor developments, and act as a trusted technical advisor.

Requirements

• Bachelor’s degree in computer science, IT, or a related field.
• 5–10 years of technical IT experience focused on technical selling.
• Proven experience in solution configuration and architecture design, particularly with VMware ESXi, Microsoft Hyper-V, and KVM virtualization.
• Experience designing solutions with Aria Operations and/or Aria Automation.
• Basic knowledge of Linux and Windows deployments, networking including VLANs, routing, and virtual switching, and storage including SAN/NAS, iSCSI, and software-defined storage.
• Hands-on experience with hypervisors, OS platforms, and scripting or automation tools such as PowerShell and Bash.
• Hands-on experience with IT operations frameworks and solutions such as OpsRamp, Aria Operations, or Dynatrace.
• Strong technical selling, consultative engagement, presentation, persuasion, objection-handling, storytelling, and communication skills in English and applicable local languages as needed.
• Knowledge of HPE hardware and software, hybrid IT solutions, competitor differentiation, partner offerings, channel programs, and go-to-market approaches.
• Ability to communicate complex technical concepts to customers, partners, and stakeholders; prioritize multiple projects; meet deadlines; perform due diligence; and solve problems analytically.
• Ability to deliver live product and solution demonstrations and collaborate with resellers to drive deals.

Nice to have

• Industry certifications in virtualization and IT infrastructure.

Culture & Benefits

• Hybrid work model with flexibility to manage work and personal needs.
• Health and wellbeing benefits supporting physical, financial, and emotional wellbeing.
• Personal and professional development programs supporting career growth and movement across divisions.
• Inclusive workplace committed to accessibility and equal opportunity.