Partner Operations Manager (AI)

TL;DR

Partner Operations Manager (AI): Managing the recruitment, screening, and activation lifecycle for a growing partner ecosystem with an accent on process design, partner onboarding, and program infrastructure. Focus on building scalable admissions frameworks, orchestrating cross-functional activation efforts, and ensuring high-quality partner engagement.

Location: Must be based in or able to commute to San Francisco, CA, or New York City, NY (Hybrid: 25%+ in-office)

Salary: $170,000 - $215,000 USD

Company

An AI safety and research company dedicated to building reliable, interpretable, and steerable AI systems.

What you will do

• Manage the end-to-end partner application pipeline from initial intake to final admission decision.
• Define and implement evaluation criteria, scoring frameworks, and admissions policies to assess partner fit.
• Proactively recruit qualified partners across target segments and verticals to drive ecosystem growth.
• Design and facilitate onboarding programs that equip partners with necessary resources and tools.
• Coordinate with Partner Enablement and Success teams to ensure a seamless activation experience.
• Design, document, and optimize operational workflows, systems, and SLAs for program infrastructure.

Requirements

• 3–6 years of experience in partner operations, channel programs, or ecosystem management.
• Must be able to work from San Francisco or New York City offices (hybrid policy).
• Strong ability to build and improve operational workflows and processes from the ground up.
• Demonstrated experience with partner onboarding, qualification, or admissions processes.
• High proficiency with CRM and partner management tools like Salesforce, Impartner, or Crossbeam.
• Bachelor's degree in a related field or equivalent professional experience.

Nice to have

• Background in a SaaS or platform-based company with a structured partner ecosystem.
• Exposure to partner tiering models and program design strategy.
• Previous experience in operations, programs, or technical project management.

Culture & Benefits

• Collaborative environment focused on high-impact AI research.
• Competitive compensation and benefits package.
• Generous vacation policy and flexible working hours.
• Comprehensive parental leave support.
• Optional equity donation matching program.
• Support for visa sponsorship where applicable.