Customer Success Engineer, Audit

TL;DR

Customer Success Engineer, Audit: Owning adoption, value realization, and workflow excellence for hirify.global customers running audit engagements with an accent on hands-on platform configuration and workflow design. Focus on translating audit standards into scalable workflows and driving deep platform adoption across audit teams.

Location: San Francisco, CA or Remote (USA)

Salary: $146K – $163K

Company

hirify.global automates and streamlines the work of assurance and audit practitioners within cybersecurity, privacy, and financial audit.

What you will do

• Own adoption and success for a portfolio of hirify.global audit customers, with accountability for usage, outcomes, and long-term retention.
• Drive deep platform adoption across audit teams by actively working inside the product to configure workflows, templates, and engagement structures.
• Translate audit standards, firm methodologies, and best practices into scalable, repeatable hirify.global workflows.
• Partner directly with audit teams to improve audit efficiency, consistency, and quality through better workflow design and execution.
• Lead customer enablement, training, and change management to help teams move away from legacy processes.
• Collaborate cross-functionally with Product, Engineering, and Implementation to provide real-world audit feedback and influence roadmap priorities.

Requirements

• 5–10+ years of experience in public accounting (audit, assurance, or advisory), or audit methodology, audit innovation, or audit transformation roles.
• Deep understanding of the audit lifecycle, including planning, evidence collection, review, and engagement management.
• Experience supporting complex, multi-team audit environments and methodology rollouts.
• Highly comfortable working hands-on in software platforms, including configuring workflows and troubleshooting real-world usage challenges.
• Strong technical curiosity, with interest in data models, permissions, configurations, and AI-powered workflows (LLMs or prompt creation experience is a plus).
• Clear communicator who can engage credibly with audit practitioners, managers, and firm leadership.

Nice to have

• Relevant industry experience as a practitioner at an audit/advisory firm.

Culture & Benefits

• Competitive compensation packages with meaningful ownership.
• Flexible PTO.
• 401k.
• Wellness benefits, including a bundle of free therapy sessions.
• Technology & Work from Home reimbursement.
• Flexible work schedules.