Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Driving retention and expansion of a dedicated book of 60-70 enterprise accounts with an accent on strategic planning and high-level stakeholder engagement. Focus on building long-term value, forecasting revenue growth, and collaborating with cross-functional teams to improve the enterprise product offering.

Location: Must be based in Toronto and work in a hybrid model (3 days per week in office).

Salary: $81,000 – $125,000 CAD per year.

Company

hirify.global is a presentation platform that turns passive audiences into engaged contributors through interactive visualization tools.

What you will do

• Manage a book of 60-70 accounts with full commercial responsibility for retention and expansion.
• Develop and execute comprehensive account plans to drive up-sell and cross-sell opportunities.
• Build relationships with C-level stakeholders, faculty heads, and key decision-makers.
• Collaborate with Customer Success and Sales teams to refine the enterprise offering and sales playbooks.
• Act as the voice of the customer by bridging needs between sales, product, and legal departments.
• Achieve sales goals and maintain accurate forecasting within your assigned portfolio.

Requirements

• 2-3 years of SaaS sales experience with a proven track record of hitting quotas.
• Experience managing a book of business with at least 50 clients.
• Deep knowledge of the North American higher education market and regional cultural nuances.
• Professional-level English proficiency.
• Strong negotiation, pipeline management, and forecasting skills.
• Availability for occasional domestic and international travel (10-15%).

Nice to have

• Bachelor’s or master’s degree in any field.

Culture & Benefits

• Non-commission-based salary model focused on collaborative team success.
• Access to a professional leadership program and external personal coaching.
• Comprehensive benefits package including pension contributions.
• Strong focus on work-life balance and continuous professional development.
• Inclusive, diverse work environment that actively encourages applicants from underrepresented groups.