Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing a portfolio of commercial accounts, focusing on re-engaging, expanding, and maximizing value within existing accounts. Focus on identifying new opportunities, strengthening relationships, and driving consistent revenue growth through proactive account management.

Location: Miami, FL

Company

hirify.global is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI.

What you will do

• Take full ownership of a portfolio of SMB/MME accounts, proactively identifying upsell and cross-sell opportunities across hirify.global’s product suite to unlock new revenue.
• Reignite and build strong relationships with existing customers—especially those with low engagement, connecting with key decision-makers and aligning solutions to their evolving needs.
• Develop and execute tailored account plans, including regular outreach, check-ins, and business reviews to uncover opportunities and drive expansion.
• Monitor product usage and adoption metrics, addressing gaps and driving increased engagement to support long-term growth and retention.
• Leverage Salesforce to manage your pipeline, track account activity, and maintain accurate forecasting and reporting.

Requirements

• Experience in B2B sales managing SMB or Mid-market clients (SaaS or technology preferred)
• Proven ability to meet or exceed sales targets
• Strong commercial mindset with a passion for account growth and expansion
• Comfortable managing a high-volume portfolio of SMB/MME accounts
• Excellent communication, organizational, and interpersonal skills
• Experience using CRM tools (Salesforce preferred)

Culture & Benefits

• Join a fast-growing company transforming the IT industry.
• Work with cutting-edge technology and collaborate with a high-energy team.
• Accelerate your career in a role where your impact is immediately visible.