Senior It Ops Engineer (B2B)

TL;DR

Senior IT Ops Engineer (B2B): Maintaining IT infrastructure and support for an international workforce, ensuring compliance with company and security standards at hirify.global with an accent on ISO27001 compliance, device management, and network connectivity. Focus on resolving IT issues, collaborating with security and compliance teams, and optimizing IT systems' performance.

Location: Must be based in our office 5 days per week in Warsaw

Salary: 15,000 zł - 21,000 zł a month

Company

hirify.global is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

What you will do

• Support and maintain our ISO27001-certified environment, ensuring continuous compliance.
• Support employee onboarding and offboarding processes, including device setup and account management.
• Manage global laptop deployment and hardware provisioning for employees worldwide.
• Maintain network connectivity and infrastructure across multiple sites.
• Assist with security investigations and incident response activities.
• Monitor and optimise IT systems' performance and reliability.

Requirements

• 4+ years of experience in IT operations or similar technical role.
• Experience with Google Workspace administration and Slack management.
• Experience in fast-growing technology companies.
• Ability to code and use AI tools extensively for automation and efficiency.
• Strong understanding of information security frameworks, particularly ISO27001.
• Ability to work across multiple time zones and support global operations.

Nice to have

• Experience with cloud platforms (AWS, Azure, GCP).
• Knowledge of compliance frameworks beyond ISO27001.

Culture & Benefits

• Inclusive workforce.
• Creating a culture where individuals of all backgrounds feel comfortable.
• All hirify.global people to feel included and truly empowered to contribute fully to our vision and goals.

Hiring process

• Screen call - Video call with a member from the Talent Team - 30 - 60 minutes.
• 1st stage - Technical Video call/In-person interview with our VP of Security, IT & Compliance - Up to 30 minutes.
• 2nd stage - Technical Video call/In-person interview with our VP of Security, IT & Compliance plus a member of the engineering team - Up to 1 hour.