Inbound Sales Development Representative (Hospitality)

TL;DR

Inbound Sales Development Representative (Hospitality): Qualifying warm inbound leads from marketing generated sources primarily through telephone and email communication with an accent on identifying customer needs and determining if Lightspeed solutions would be a good fit. Focus on developing new strategies to grow sales pipeline, and consistently meet monthly, quarterly and annual goals.

Location: Remote (North America)

Company

Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

What you will do

• Drive new business growth through qualifying warm inbound leads from marketing generated sources.
• Nurture all inbound leads through to qualification for Lightspeed’s inside sales team.
• Create a great first impression to prospects and customers by providing them with a world class experience.
• Identify customer needs to determine if Lightspeed solutions would be a good fit.
• Manage multiple lead sources, including incoming calls, emails, chats and referrals.
• Manage existing customer database using Salesforce, to ensure all communications are logged and identified.

Requirements

• 1+ years of sales or customer facing experience.
• Experience in technology (software, mobile or other) – major plus.
• Experience in hospitality an asset.
• Excellent customer service and telephone skills, including strong listening, verbal and written communication.
• Autonomous, outgoing, a self-starter.
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

Culture & Benefits

• Ability to do your job in a truly flexible environment.
• Genuine career opportunities in a company that’s creating new jobs everyday.
• Uncapped commission.
• Work in a team big enough for growth but lean enough to make a real impact.
• Lightspeed share scheme (we are all owners).
• Immediate access to our benefits plan.
• Fitness & Wellness benefit: $500 CAD per calendar year.
• Unlimited Paid Time Off.
• Parental leave Top-Up.