Commercial Project Manager (Healthcare)

Location: Hybrid; Greater Minneapolis–St. Paul Area, with required attendance at the Bloomington, Minnesota office 3 days per week, typically Tuesday through Thursday.

Company

hirify.global provides an end-to-end technology platform connecting patients, personal care providers, managed care organizations, and states in the home and community-based care sector.

What you will do

• Lead a high volume of customer implementations through the Enterprise onboarding process.
• Plan implementation activities and build strong customer relationships as a primary contact and trusted advisor.
• Establish project teams and apply project management methodologies, processes, and tools.
• Assess customer business and system needs, recommend tactical plans, and develop workflows with the solutions team.
• Facilitate product training and configuration sessions while serving as a system subject matter expert.
• Communicate customer feedback, manage escalations and risks, and improve onboarding efficiency through process changes and automation.

Requirements

• Ability to lead customer implementations and manage a high volume of onboarding projects.
• Strong customer relationship management, stakeholder communication, and advisory skills.
• Ability to understand business and system needs and translate them into implementation workflows.
• Ability to facilitate product training and configuration sessions.
• Ability to work in a hybrid arrangement with three weekly days at the Bloomington, MN office.
• Ability to complete project documentation, Salesforce account updates, meeting minutes, calendar management, and coverage planning.

Culture & Benefits

• Work alongside sales, product, client success, and solutions teams.
• Support customers through a collaborative, end-to-end implementation experience.
• Continue product and business-solution training through release notes, webinars, and internal certification programs.
• Contribute to process improvements focused on efficiency, automation, and quality.