Engagement Manager II (AI)

TL;DR

Engagement Manager II (AI): Leading the deployment of hirify.global’s AI decisioning solutions for marketers, owning the entire deployment process from initial use case design to user acceptance testing. With an accent on technical specifications, model configuration, and optimal integration architecture. Focus on driving successful customer engagements, process improvement, and influencing the product roadmap.

Location: London

Company

hirify.global is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.

What you will do

• Lead the AI deployment lifecycle from initial use case design to user acceptance testing.
• Facilitate technical workshops with customers to align on key objectives and technical specifications.
• Drive successful customer engagements by managing deliverables and communicating with stakeholders.
• Drive process improvement by refining the AI deployment playbook.
• Influence the product roadmap to meet changing customer requirements.

Requirements

• 5-7 years of project management, consulting, or professional services experience.
• Bachelor's degree in a technical field; advanced degrees (MBA or MS) preferred.
• Experience managing technical projects from start to finish.
• Expertise in leading workshops with senior-level stakeholders.
• Hands-on technical experience contributing to architectural and machine learning design.

Culture & Benefits

• Competitive compensation that may include equity.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Professional development supported by formal career pathing and learning platforms.
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®.