Head Of Operational Excellence And Transformation (AI)

TL;DR

Head Of Operational Excellence And Transformation (AI): Driving organizational efficiency and business scalability through strategic process improvement and AI-enabled innovation. Focus on analyzing operational workflows, implementing automation frameworks, and leading cross-functional transformation initiatives to enhance service quality and productivity across the business.

Salary: £70,000 - £90,000 per annum

Company

hirify.global is a rapidly growing company, part of the Axiom GRC group, providing expert advice across Employment Law, HR, Health & Safety, Cybersecurity, and Compliance through a blend of human expertise and technology.

What you will do

• Analyze team productivity to identify and resolve operational inefficiencies.
• Streamline and standardize business processes to eliminate non-value-added work.
• Integrate AI, automation, and digital tools to enhance workflows and decision-making.
• Lead cross-functional transformation initiatives aligned with strategic business goals.
• Utilize data insights to track performance metrics, identify trends, and measure impact.
• Champion a culture of continuous improvement, innovation, and cross-functional collaboration.

Requirements

• Proven track record in delivering operational improvement or transformation within professional services, consulting, or SaaS.
• Strong experience in process redesign and driving measurable productivity gains.
• Skilled at leading cross-functional initiatives and influencing senior stakeholders.
• Proficiency in data-driven decision-making and using insights to guide strategy.
• Familiarity with frameworks such as Lean, Six Sigma, or Agile methodologies.
• Understanding of how AI and automation can be applied to improve performance and service delivery.

Culture & Benefits

• Competitive salary with great benefits package.
• Supportive, inclusive, and collaborative work culture.
• Opportunity to shape scaling strategy in a fast-growing, multi-disciplinary organization.
• Focus on professional growth and embedded continuous improvement practices.