Manager, Commercial Excellence (Healthcare)

TL;DR

Manager, Commercial Excellence (Healthcare): Overseeing operational processes, commercial systems, and reporting to support the commercial organization with an accent on Salesforce and contract lifecycle management. Focus on driving efficiency, consistency, and compliance across go-to-market and sales operations within the healthcare technology sector.

Location: Must be based in the United States (US-based benefits indicated)

Salary: $110,000 - $125,000

Company

hirify.global is a leading provider of health information services, dedicated to helping consumers and healthcare professionals navigate complex medical landscapes.

What you will do

• Lead a team of Program Leads and Business Analysts to translate commercial requirements into actionable Business Requirements Documents (BRDs).
• Design and optimize commercial systems including Salesforce and CPQ to support quoting, contracting, and invoicing workflows.
• Serve as the operational liaison between executive leadership and functional teams like Legal, Finance, and Sales.
• Define and monitor commercial KPIs, creating dashboards for senior leadership to drive actionable insights.
• Ensure all transactional workflows and commercial activities adhere to healthcare regulatory standards, including HIPAA compliance.
• Partner with the Training team to develop enablement tools and job aids to improve sales team adoption and process fluency.

Requirements

• Bachelor’s degree in Business, Operations, or a related field.
• 5+ years of experience in Commercial Operations, Sales Enablement, or Business Operations in healthcare tech or digital health.
• Demonstrated expertise within the Salesforce ecosystem, including CPQ, Docusign, and contract management platforms.
• Understanding of healthcare-specific requirements such as HIPAA, BAAs, and complex contract structures.
• Proven ability to work cross-functionally and influence stakeholders without direct authority.
• Strong project management, analytical, and communication skills.

Culture & Benefits

• Comprehensive health insurance including medical, dental, and vision coverage.
• 401(k) retirement plan with employer matching.
• Generous paid time off policy including vacation, sick leave, and flexible holidays.
• Life and disability insurance plans.
• Employee Assistance Program (EAP) and commuter transit benefits.
• Opportunity to contribute to scalable business growth in a fast-paced environment.