Account Executive (SMB)

TL;DR

Account Executive (SMB): Empowering e-commerce businesses to elevate their customer support experience and boost sales with an accent on simplifying and automating support across multiple channels. Focus on guiding prospects through the buying journey and building strong relationships.

Location: Belgrade

Company

hirify.global is building a unified AI agent that sells, supports, and re-engages customers across the entire journey, leading the shift to Conversational Commerce.

What you will do

• Lead discovery, demo, and pricing calls, showcasing the power of hirify.global tailored to each prospect’s specific needs.
• Engage with inbound leads, guiding prospects through the buying journey.
• Act as a trusted advisor, answering questions and overcoming objections to keep deals moving forward smoothly.
• Collaborate with marketing and product teams to align efforts and ensure the feedback loop supports continuous improvement.
• Maintain pipeline hygiene, following up with prospects after demos, nurturing relationships and setting clear expectations for the next steps.

Requirements

• 1+ years in tech sales, with a passion for fast-paced, high-growth environments.
• Excellent communication and writing skills in English and French.
• Understand the importance of CRM tools for maintaining data integrity and ensuring accurate forecasting.
• Thrive in dynamic settings, embracing challenges to refine and scale the sales process.
• Energized by fast-paced deals and the pursuit of ambitious goals.

Nice to have

• Proven track record of meeting or exceeding sales quotas.
• Experience selling SaaS or working with e-commerce clients.
• Knowledge of API and HTTP integrations.
• Familiarity with MEDPICC methodology.
• Prior experience with customer support software.

Culture & Benefits

• 5-week vacation and paid sick leave.
• 6 weeks full remote per year.
• Paid parental leave (16 weeks).
• Up to €700 to set up your workstation at home.
• Up to €1500 of learning material support per year.
• Online company-wide summits every quarter and offsite team retreats and company retreats once per year.