Senior Product Operations (Fintech)

TL;DR

Senior Product Operations (Fintech): Building different banking integrations with third parties with an accent on managing regulatory requirements, internal and external audits, and critical supplier dependencies. Focus on influencing technological discussions with regulatory bodies and designing state-of-the-art processes for scaling banking infrastructures.

Location: Mexico City, Mexico

Company

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services.

What you will do

• Manage regulatory requirements and maintain the operational connection with the Central Bank.
• Administer internal and external audits.
• Own a roadmap from end to end, evaluating priorities and assessing ambiguous tradeoffs.
• Translate business and operational needs into high-level backlog items.
• Track and report critical business and SLA/SLO metrics from integrations with third parties.
• Design state-of-the-art processes and frameworks aimed at scaling banking infrastructures.

Requirements

• 4+ years of experience in similar roles.
• Fluent or native Spanish and English
• Genuine curiosity about a technical ecosystem that supports all of our products.
• Proven track record designing and improving processes within a business area of the company encompassing third parties.
• Overall business acumen.
• Capacity to navigate in ambiguous situations, managing challenging stakeholders in a fast-paced environment.
• Outstanding communication skills; ability to communicate concisely and effectively across all levels of the organization
• Demonstrable track record of tactical stakeholder management
• Experience building partnerships from inception to delivery

Culture & Benefits

• hirify.global equity
• Health and life insurance
• Food card
• 17 days of paid vacation with 25% vacation bonus
• Holiday Bonus ("Aguinaldo") of 30 days of pay per year
• NuCare - Our mental health and wellness assistance program
• NuLanguage - Our language learning program
• Extended maternity and paternity leaves