Social Media Manager (CX)

Формат работы

onsite

Тип работы

fulltime

Грейд

middle

Английский

Страна

Вакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

Social Media Manager (CX): Developing and executing global social media strategies for an AI-first enterprise technology brand with an accent on CX innovation and digital storytelling. Focus on driving engagement and thought leadership across LinkedIn, X, and YouTube while partnering with cross-functional teams to amplify product launches and research.

Location: Must be based in Hoboken, NJ

Company

hirify.global is a leading global enterprise software corporation specializing in AI and cloud solutions for customer experience, financial crime, and public safety, serving 85 of the Fortune 100.

What you will do

Develop and execute a global social media strategy aligned with the AI-first positioning.
Manage the global social editorial calendar across LinkedIn, X, and YouTube.
Promote research, reports, product launches, and thought leadership content.
Drive executive and employee advocacy to amplify industry conversations.
Monitor social performance and competitive landscape to optimize campaigns using data insights.
Collaborate with design, PR, and marketing teams to produce engaging content.

Requirements

4+ years of social media management experience in B2B technology or SaaS.
Proven track record of growing audience engagement for enterprise technology brands.
Strong understanding of LinkedIn as a B2B channel.
Experience with social media management and analytics platforms like Sprinklr or Hootsuite.
Strong editorial and storytelling skills with a data-driven mindset.
Experience working with global marketing teams.

hirify.global-to-have">hirify.global to have

Experience marketing AI, CX, or contact center technologies.
Familiarity with influencer or advocacy programs.
Basic video editing or motion content experience.

Culture & Benefits

Opportunity to work with a globally recognized leader in AI and cloud innovation.
High-visibility role within a global team.
Environment that prioritizes ambition and high standards.
Commitment to diversity and being an equal opportunity employer.

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