Network Operations Engineer Iii

TL;DR

Network Operations Engineer Iii: Providing crucial support for CME's network infrastructure through monitoring, troubleshooting and change implementation with an accent on Industry Standard, Best Practices. Focus on ensuring the overall platform stability and its sustained delivery to clients and internal stakeholders.

Location: Chicago - 20 S. Wacker

Salary: $42.93--$71.58 per hour.

Company

hirify.global is the world’s leading derivatives marketplace.

What you will do

• Act as first responders, helping to organize and control incident response.
• Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met
• Handling complex technical support issues
• Review and Implementation of changes in all of our controlled environments
• Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests
• Maintain accurate troubleshooting records through industry standard ticketing systems.

Requirements

• Extensive experience in a fast paced, enterprise NOC role (minimum 2nd or 3rd line experience)
• In-depth support experience of LAN & WAN technologies
• Exposure to firewalls, and load balancing
• Understanding of Wireless technologies
• Understanding/experience with ISO and ITIL standards
• Experience Supporting or Working with Cloud Technologies

Nice to have

• Enterprise R&S certification (Cisco, Juniper, etc.)
• Enterprise Firewall Certification (Palo Alto, Fortinet, etc.)
• Enterprise Wireless Certification (Aruba, Meraki, etc.)
• Cloud Certification - GCP (Preferable) / AWS / Azure Certification
• Toolset Management experience (Solarwinds, or similar)

Culture & Benefits

• hirify.global is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future.
• Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program.
• Through our benefits program, we strive to offer flexibility, value and choice.
• From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, hirify.global offers a holistic benefits package for our team and their dependents.