Manager, Renewals (Revenue Operations)

TL;DR

Manager, Renewals (Revenue Operations): Managing all aspects of the annual renewal process and recurring revenue for an assigned portfolio of brands with an accent on advanced invoicing, license management, and customer database maintenance. Focus on driving revenue growth, customer retention, and process improvements.

Location: Minneapolis, MN

Salary: $100,000 - $115,000 a year

Company

hirify.global, Inc. delivers solutions for the toughest challenges, trusted by the world’s leading brands in over 80 countries.

What you will do

• Own the end-to-end renewals process to support revenue growth and customer retention.
• Oversee sales order processing, license key management, and related customer support case management.
• Act as a cross-functional liaison between Revenue Operations and other departments.
• Manage the renewal performance and forecasting of an assigned portfolio of brands.
• Enable the team to preserve and enhance customer relationships and contracts.
• Lead a team of Revenue Operations professionals.

Requirements

• Bachelor’s Degree in Business Operations, Management, or a related program.
• 2+ years' experience in Revenue Operations, Renewals Management, Sales Operations, Customer Success, or Account Management.
• Financial skills and acumen to understand and report on revenue management and performance.
• Experience leading, coaching, and mentoring a large team of direct reports.
• Excellent written and oral communication skills.
• Deep working knowledge of CRM software – Salesforce preferred.

Nice to have

• PowerBI and NetSuite experience.

Culture & Benefits

• Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.
• Eligible for benefits including medical, dental, vision, retirement benefits, life insurance, and wellness programs.
• Offers total time off and other employee perks.