Appointment Setter (IT Services)

TL;DR

Appointment Setter (IT Services): Generating qualified leads and booking appointments for a IT services company with an accent on initiating conversations with potential clients and cold calling. Focus on driving activity with confidence and consistency to meet lead generation and appointment targets.

Location: Permanent work from home, flexible within AEST business hours. Client Timezone: Sydney AEST

Company

We are an Australian-owned IT services company based in Sydney, providing technology solutions to individuals and businesses of all sizes.

What you will do

• Initiate outbound cold calls to potential clients to generate qualified leads and appointments.
• Follow up on existing leads and maintain consistent communication throughout the sales cycle.
• Promote IT services including managed services, professional services, cyber security, networks, Microsoft 365, website development, and graphic design.
• Book and confirm meetings and site visits for the specialized sales team.
• Maintain accurate and up-to-date records of all call outcomes and interactions in the CRM.
• Support the growth of the business by consistently meeting lead generation and appointment targets.

Requirements

• Proven experience in telemarketing, appointment setting, or B2B sales.
• Working knowledge of IT services and the ability to speak confidently about IT solutions in a sales context.
• Excellent spoken and written English with strong interpersonal and communication skills.
• Experience using CRM software to log calls and manage pipelines.
• A results-driven mindset with a strong bias for action and lead generation.
• Strong time management skills and the ability to work independently in a remote environment.

Culture & Benefits

• Permanent work from home.
• Independent Contractor arrangement.
• Immediate hiring.