Specialist It-Systems & Business Applications

TL;DR

Specialist It-Systems & Business Applications: Responsible for the setup and support of software applications in clinical and patient-related environments with an accent on optimizing therapy processes. Focus on problem-solving via ticketing system, email, and other communication channels, and creating and maintaining technical documentation.

Location: Melsungen, Hessen, Germany

Company

B. Braun protects and improves the health of people worldwide.

What you will do

• Setup and support software applications in clinical and patient-related environments.
• Support global country organizations in problem-solving via ticketing system, email, and other communication channels, and, if necessary, also on site.
• Train local specialists as part of training sessions and ensure global understanding of the functionality of the digital solutions described.
• Create and maintain technical documentation, such as guidelines, installation manuals, FAQs, etc.

Requirements

• Successfully completed technical or business degree with a focus on IT.
• Several years of professional experience in IT service and support and demonstrate strong customer orientation.
• Strong interest in network technologies (LAN/WiFi), Windows server infrastructures and/or cloud applications.
• Possess very good skills in common MS Office applications as well as ticketing and CRM tools.
• Excellent English skills, both written and spoken, enable you to communicate confidently with colleagues from around the world.
• A high level of personal responsibility, communication strength, and commitment characterizes you.

Culture & Benefits

• Company pension scheme.
• Mobility benefits such as the B. Braun job ticket or job bike.
• Employee discounts.
• Various working models (e.g., job sharing, part time).